Guide to measurements in knowledge management Ingestion-build-100998 General recommendations and guidance are

General recommendations and guidance are given on materials

7 Plan and Prepare

7 Semantics

describes the information model for the learner information

Security concepts and relationships

Guide to measurements in knowledge management Ingestion-build-100998 General recommendations and guidance areSummary There is a great deal of interest but a lot of confusion amongst organizations embarking on KM initiatives about how to measure the benefits and effectiveness of KM. Some argue that standard measurements can be developed and applied, whilst others argue that the real benefits of KM cannot be measured. PAS 2001 introduces the topic of KM measurements but this document provides additional informed clarity and acts as a guide to good practice.